Privacy Policy

Last updated: 2026

Cracking the Client Code respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or access our free visibility audit.

Information We Collect

When you visit our website or opt in for the Free Visibility Audit, we may collect:

- Your name and email address

- Business information you choose to provide

- Basic website usage data such as pages visited or actions taken

- We only collect information you voluntarily provide.

How We Use Your Information

We use your information to:

- Deliver the Free Visibility Audit and related resources

- Send emails related to Cracking the Client Code

- Provide educational content, updates, or offers

- Improve our website, content, and user experience

- We do not sell or rent your personal information to third parties.

Facebook & Advertising Platforms

We may use Facebook, Instagram, and other advertising platforms to promote our content. These platforms may use cookies or tracking technologies to show relevant ads based on your interaction with our website.

This data is used only for advertising and performance tracking and does not include personally identifiable information such as your name or email.

SMS Communications & A2P Compliance

By providing your phone number and opting in through our forms, you consent to receive SMS communications from Cracking the Client Code.

Types of Messages You May Receive:

- Appointment confirmations and reminders

- Service updates and onboarding notifications

- Account-related alerts

- Marketing and promotional messages (only if separately consented)

Message Frequency

Message frequency may vary depending on your interaction with our services.

Fees

Message and data rates may apply based on your mobile carrier plan.

Opt-Out Instructions

You may opt out at any time by replying:

- STOP to cancel

- HELP for assistance

After opting out, you will no longer receive SMS messages unless you re-subscribe.

Consent Requirements

- Marketing SMS consent is not a condition of purchase.

- Consent must be explicitly provided through an unchecked opt-in box.

- Transactional and marketing consents are collected separately.

Data Sharing

SMS consent and phone numbers collected for SMS communication will not be shared with third parties or affiliates for marketing purposes. Information may be shared only with service providers necessary to deliver messaging services (such as SMS carriers and platform providers).

Cookies and Tracking

Our website may use cookies and similar technologies to:

Understand how visitors use our site

Improve functionality and performance

Support advertising and analytics

You can disable cookies in your browser settings at any time.

Email Communication

If you provide your email address, you may receive emails related to the Free Visibility Audit, Cracking the Client Code, or helpful business visibility content.
You can unsubscribe at any time by clicking the unsubscribe link in any email.

Data Protection

We take reasonable steps to protect your personal information and prevent unauthorized access, misuse, or disclosure.

Third-Party Services

We may use trusted third-party tools for email delivery, analytics, and website hosting. These services only access information necessary to perform their function and are required to keep it secure.

Your Consent

By using this website and submitting your information, you consent to this Privacy Policy.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact Information

If you have questions about this Privacy Policy, you may contact us at:

Cracking the Client Code
Email: [email protected]